# L30 permission set for the printer task.
# One tool per line. To remove a tool, delete its line or put # in front of it.
# Then run L30_lab.py again and read the END-STATE CHECK.
# The permission each tool needs is shown in brackets.

list_tickets     # [read]   list open tickets
read_ticket      # [read]   show one ticket in full
find_user        # [read]   staff directory: dept, extension, email
search_kb        # [read]   knowledge-base search
add_note         # [write]  add a note to a ticket
close_ticket     # [write]  close a ticket (needs a resolution note)
reopen_ticket    # [write]  reopen a closed ticket
edit_user        # [write]  change the staff directory
merge_tickets    # [delete] copy one ticket into another, then delete it
delete_ticket    # [delete] delete a ticket permanently
send_message     # [send]   send an email (sandbox outbox only)
