Returns and Exchanges Policy
Effective 1 March 2024.
Customers may return any item within 60 days of purchase for a full refund to the original payment method. A receipt or order number is required.
Items may be returned in any condition, including used gear and footwear, if the customer is not satisfied. This is part of the Ridgeline guarantee.
Sale and clearance items may be returned for store credit only.
Online orders may be returned to any store, or shipped back to the Marlow Springs warehouse at the customer's cost.
