Frequently Asked Questions
Updated 1 March 2026.
Q: Where do I find my schedule? A: In the scheduling app. New schedules are posted every Thursday.
Q: Can I use my employee discount on my first day? A: Yes. The employee discount starts on your first day.
Q: How long do customers have to return things? A: See the returns and exchanges policy.
Q: The register froze. Who do I call? A: The help desk at extension 400. After 18:00, restart the register using the card taped inside the drawer.
Q: Can I bring my dog to work? A: No. Customers may bring dogs on a leash onto the sales floor.
Q: Who do I ask about my paycheck? A: The People and Payroll Manager.
